Thursday, May 13, 2010

Customer Satisfaction

After providing a “service” to others wouldn’t it be nice to have a formal way of knowing how you did your job?* Where you went wrong, and where you can improve? Well now you do! Just ask the serviced party to fill out the survey below. Don’t hesitate to fill out a survey for them in return; they’ll thank you for it!

After receiving your survey back it is expected that you will use the results to self-improve, especially if the serviced party plans a return visit unless a) the serviced party is much worse at this than you are and clearly don’t know what they are talking about or b) you don’t really feel like it.

Customer Satisfaction Survey**

Page 1 (click image to enlarge):

Page 2:

*Yes it would.
**Customarily meant for two or more participants. Can still be used if there was only one, but please note that rating yourself is kind of sad.

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